Welcome to Boots & Chic (“we”, “us”, or “our”), your trusted source for quality Western footwear at our online store www.bootsnchic.com. These Terms and Conditions (“Terms”) outline the rules for using our website and purchasing our products smoother than a well-worn saddle.

Boot-Scootin’ Note: By accessing our site or making a purchase, you agree to these Terms. If you don’t agree, please mosey along without using our services.

1. Who We Are

Boots & Chic is a proud purveyor of fine Western and casual footwear, operated by Cheap Wild West Steps Store, located at 4137 Stoney Lane, Dallas, TX 75212, USA.

2. Our Boot-Scootin’ Customers

Our products are designed for:

  • Western boot enthusiasts who appreciate authentic cowboy/cowgirl style
  • Outdoor adventurers needing durable hiking boots
  • Fashion-forward folks seeking stylish casual footwear
  • Customers worldwide (except certain Asian countries and remote areas)

3. Website Use

Your Responsibilities:

  • Provide accurate account and order information
  • Don’t misuse our site for unlawful purposes
  • Don’t attempt to interfere with site operations
  • You must be at least 18 to make purchases

Our Style:

Our website reflects the rustic charm of the Wild West with modern convenience. You’ll find:

  • Authentic Western products with contemporary comfort
  • Clear product categorization (Booties, Casual Shoes, Cowgirl Boots, etc.)
  • Straightforward information about our quality footwear

4. Products & Services

What We Offer:

  • Handcrafted Western boots and stylish footwear
  • Worldwide shipping (with some restrictions)
  • Customer service as reliable as a trusty steed

Product Descriptions:

We strive to describe our products as accurately as a sheriff describes a wanted poster. However:

  • Colors may vary slightly due to monitor differences
  • All sizes are approximate – check our sizing charts
  • Some items may have slight variations being handmade

Hygiene Note: For health reasons, we cannot accept returns on booties (due to intimate fit) or final sale items.

5. Order & Payment

Placing Orders:

  • Add items to your cart and proceed to checkout
  • Review your order carefully before payment
  • We’ll send an order confirmation email

Payment Options:

We accept these payment methods smoother than a cardsharp deals:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Pricing:

  • All prices are in USD
  • We reserve the right to correct pricing errors
  • Your bank may charge foreign transaction fees

6. Shipping & Delivery

Processing Time:

We’ll polish up your order in 1-2 business days after payment clears.

Shipping Options:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipping)
  • Free Shipping: Orders over $50 via EMS (15-25 business days after shipping)

Delivery Areas:

We ship worldwide except to some Asian countries and remote areas. If you’re unsure about delivery to your location, give us a holler at [email protected].

Note: Delivery times are estimates – factors like customs processing may cause delays beyond our control.

7. Returns & Refunds

Our Return Promise:

We want you to love your boots as much as a cowboy loves his trusty steed. If something’s not right:

  • Returns/exchanges accepted within 15 days of delivery
  • Items must be unworn, in original packaging with tags
  • No damage or alterations

Return Process:

  1. Email us at [email protected] within 15 days
  2. Pack items securely in original packaging
  3. Ship to: Boots & Chic Returns, 4137 Stoney Lane, Dallas, TX 75212 USA
  4. Use trackable shipping (we’re not responsible for lost returns)

Refunds:

  • Processed in 3-5 business days after we receive returns
  • May take 5-10 days to appear in your account
  • Original shipping costs non-refundable (unless our error)

8. Intellectual Property

All content on our site (logos, text, images) is our property or used with permission, protected like a frontier fort:

  • Don’t use our content without written permission
  • Unauthorized use may violate copyright/trademark laws
  • You may share product links via social media

9. Liability Limitation

While we aim to provide quality products and service:

  • We’re not liable for incidental/consequential damages
  • Our total liability is limited to your purchase amount
  • We’re not responsible for delays beyond our control

10. General Provisions

  • Texas law governs these Terms
  • We may update these Terms – check back occasionally
  • If any provision is invalid, the rest remain in effect

Contact Our Posse

For any questions about these Terms, reach out faster than a jackrabbit:

Email: [email protected]
Mail: Boots & Chic, 4137 Stoney Lane, Dallas, TX 75212 USA

Last Updated: October 2023

Happy trails and happy shopping from all of us at Boots & Chic!